WHAT OUR CUSTOMERS SAY

"Couldn't have asked for more "

West End Garage give great customer service. This is my 3rd purchase. My new Stonic is really great to drive and in my opinion great value for money too!

Friendly helpful staff. They explained detail of every stage of the process. Very high standard of customer service.

Jakub, did a very good job for me. I understand he was new to the team it didn't show. He did his best to make sure I had the right deal and that everything about the purchase and exchange process ran smoothly.

Couldn't have asked for more.

Mr A. Ellis - Staines, Middlesex - Kia Feedback - 13/02/2018

THANK YOU ~ THANK YOU ~ THANK YOU

Dear Will,

Just to say Thank You for the way we were dealt with buying our new car.

Nothing was too much trouble.

We are very pleased with the car. Once again, thank you to you and the staff at the garage and showroom.  

All the Best

Carole and Dave Franklin

Mr and Mrs Franklin - CARD - Ascot, Berks - 08/02/2018

" Free Wifi was a bonus - Thank You "

Efficient, friendly & kept me informed of how the MOT test was progressing as I waited.

The free Wi Fi was a bonus.  Thank you.

R. Asif - MOT Test While You Wait - 06/02/2018

- the help is wonderful & I could not ask for more

I have been at West End Garage now for a number of years and never once have I had reason to complain, just the reverse, I have always been completely satisfied, with both the service and the attitude of the personnel.

I could nor would I recommend any one in particular, they are all of the same mould, I am disabled, the help that I get is wonderful, and could not ask for more.

Keep it up.

Colin Sargeant

Colin Sargeant - Lower Earley , Berks - 06/02/2018

" My Dad & I LOVE Kia Cars "

" I recommended West End Garage to my Friends & Family & I know my dad & I love Kia cars & the Service you provide is excellent.

We will be back to you when the next service is due. "

Anita Sharma - Addlestone , Surrey - Email - 31/01/2018

"- Only ever had had great service from you guys!"

Aftersales Manager  

West End Garage

Hi Paul

I love my car and I love my dealership.  I have only ever had great service from you guys.

It was convenient on a Saturday, the service was prompt and and a very dirty car came back clean.

Thanks for all you guys do,

Regards

M. Bow

Mrs M. Bow - Knaphill , Surrey - Email - 30/01/2018

" First Class ! "

West End Garage Kia - First Class !

Albert (New Customer) - Bracknell, Berkshire - REEVOO - 29/01/2018

"I WOULD RECOMMEND MY FRIENDS TO USE WEST END GARAGE"

I was very happy with the helpful staff & the workmanship of having my car serviced.

No problems with the whole experience & would recommend my friends to have their vehicle serviced & MOT'D by yourselves.

10 / 10

MR A. KONCZAK - SERVICE FEEDBACK -15/1/2018 - 23/01/2018

'efficiency,courtesy and kindness'

I would recommend West End Garage Kia because I was dealt with efficiency and with courtesy and kindness.

100%

Mr R. Buchanan - Kia Feedback - 11/01/2018

Thank You

Dear Paul

Thank you for your email.  I would like to say how pleased I am with the service you provide. Your team are very courteous and professional and I always come away from the garage thinking how nice it must be to work there.  Everything always looks so organised and tidy.

Thank you very much.

Mrs Sharon Elliott

Sent from my iPad

Mrs S Elliott - Email from Bisley , Surrey - 10/01/2018

100% - NO HASSLE

100 % Service was No Hassle, Polite Staff who kept me informed all the way through.

Gaynor Thorne - Kia Feedback - Berkshire - 31/12/2017

Thank You for the superb service yet again

Subject: Happy Christmas - for attn. of Andrew MacDonald

Hi Andrew

Thank you for looking at the issue of the front parking sensors last week. Still seems an odd system to me, but guess we’ll just have to live with it!!

However, we both wanted to say “thank you” to you and the sales team for the superb service we have received yet again from West End Garage. It makes it a pleasure to buy a new car from you.

We hope you and your team have a very happy Christmas and a peaceful New Year.

Thanks again.

Sincerely

Sue and Alan Burchett

Mr & Mrs Burchett - Email - 20/12/2017

'I'm Very Happy With The Overall Service Provided"

Service reception staff are courteous, friendly and efficient.

My car was fully serviced and cleaned in the timeframe specified, which included 2 Kia recall items being attended to while in for routine annual service.

I'm very happy with the overall level of service provided, as I always have been with West End Garage.

MR T. LAYCOCK - Camberley , Surrey - 19/12/2017

'RELAXED, CONFIDENT, POLITE - ABOVE ALL PROFESSIONAL '

To Whom it may concern,

The week before last I had taken two days off in order to buy a second hand suv to accommodate my growing family. I had already visited other dealerships and test drove numerous makes and models of car and had encountered many different types of Salesperson. 

On the 28th of November I walked into your show room without an appointment in order to view the range of second hand Kia Sportage 's parked on the forecourt. I was introduced to Matt Gatton who took me on two test drives. I found Matt to be polite and courteous. He had a very relaxed and confident manner in car, which made for a refreshing change. He had quite a good knowledge of the bits of kit and the relevant spec on the vehicles we drove. He was not at all pushy and allowed me to test drive the vehicles how I wanted to drive them. At the point of the sale I again found him to be polite and above all professional. 

The following Monday I picked up the car and was introduced to Chris, who was great with facilitating a smooth purchase, especially when met with my grumpy 2 year old tired daughter. He even helped fix the car seat. 

Before walking into your garage I had already decided  that i was going to purchase a kia sportage at some point. I was not particularly concerned on the colour just that it met certain criterias with regards to milage and warranty. 

I found your sales team to be relaxed and friendly. Matt was superb. I had encountered many different types of salesperson up until that point and had not particularly liked any of them (probably a reflection on me) or found them to be good at knowing the vehicles they were selling. 

We are very happy with our our Kia Sportage. I would like you to pass on my thanks to both Matt and Chris for assisting me with the purchase. I could not recommend them both enough. 

Kind regards and Happy Christmas. 

Tom Booker 

Mr T Booker - Email - FLEET , HAMPSHIRE - 11/12/2017

'Very polite team & incredibly helpful'

Just purchased our second car with WEST END GARAGE. Always a pleasure. 

Very polite team & incredibly helpful, very friendly with no pressure on you at all - full marks to all the team there.

Mr Graham Phillips - Google - 07/12/2017

' Service Team Cannot be Praised Enough'

West End Garage have just had my Kia Rio and the service was quick & efficient.

Service, Health check & cleaned - couldn't ask for better!     10 out of 10.

This is an excellent vehicle which suits my needs.

The whole Service Team cannot be praised enough.

Mr N. Rabin - Hampshire - 30/11/2017

' Excellent Service '

Excellent service alll through. Totally satisfied

Both Andrew MacDonald and Matt fully answered my questions and seemed to have plenty of time to deal with me.
Highly recommended.  10 out of 10

Mr David Hubbard - Kia Feedback on Niro - 27/11/2017

'Whole experience was 1st Class!'

Fantastic staff & experience!

Staff were very knowledgeable, competent and helpful. The whole experience was 1st class!

MRS C. SETTY - Windlesham , Surrey. - 09/11/2017

Outstanding - West End Garage are shining Stars !

Hi

Just wanted to give some feedback on a Kia dealership. My wife & I have used West End Garage for servicing etc for several years now.We consider them to be outstanding in every respect. They are extremely reliable & have real integrity.

I hope that the dealership & their front line staff , mechanics etc get the full praise that they richly deserve. Word of mouth and reputation go along way.

Friends of ours have also purchased new cars from West End Garage on the basis of our recommendation, and they are just as satisfied with their purchase and subsequent customer service.

West End Garage are a shining Star amongst your dealerships.

Best regards

Keith Allden

Mr K. Allden - Kia Customer Service Feedback - 07/11/2017

LOVE OUR NEW CAR !

To Damian & all the team at West End Garage

Thank you so much for helping to sort out our New Kia Sportage. It's a LOVELY DRIVE. The girls love it too.

We will be back to see you again.

Take care

Selina & Malachy

Mrs S. McEntyre - Card - 06/11/2017