Flexible on appointment dates. Car ready on time and returned super clean!
Nice waiting area for me to wait with my three year old, all staff were very friendly and helpful, with clean facilities.
It's a really friendly/approachable place. Also it's been there for years run by the same family so that is a massive bonus. I can't comment on price as we have a service plan.
I don't have names of the people who looked after me - but I had failed to book a "waiting" appointment & I had my three year old with me with no way to leave for hours and return...staff were so helpful finding me a waiting slot. We were able to go the park across the road then wait on site once we got back. As I said all staff were so friendly and patient with me and my ever so slightly bored child!!!
Big Thank You! - Makes such a difference to your day when people are friendly.
The Garage and staff always have been wonderful - nothing is too much trouble!
I have always recommended WEST END GARAGE because the service they provide is second to none!
10 out of 10 - I recommend West End Garage as it is the best dealer in the area.
The whole team are very efficient and friendly.
West End Garage provided the efficient service I have come to expect from them after almost 50 years as a customer for various services, including numerous car purchases.
The vehicle valeting, and hot chocolate while I waited, are excellent PR touches.
Damian and Brendan and their team always provide an excellent service.
Chris Gregg is very friendly and not pushy.
Great personal service, very easy to talk to, while being patient and very honest when answering questions.
Hi Andrew , Jason ,
Just a note to say a massive Thank You for all your help with mum's recently purchased Kia Soul!
She loves the car and has been taking up any excuse to drive it since she's had it! We were extremely impressed and thankful for the advice and very generous offer that you were able to give.
Jason was incredibly friendly, informative & at no point did he make any assumptions. In each of the 3 visits to West End Garage , Mum experienced the 'Power To Surprise" and I've never known her be so excited as she was at the unveil of her car at the weekend - where once again you were one step ahead!
Throughout the whole process she was made to feel like a VIP ! I cannot commend Jason's professionalism and enthusiasm for the brand highly enough!
You certainly do KIA proud!
Thanks again for all your help
I would recommend West End Garage most definitely.
We had been to another Kia branch prior to that & there was no contest - we were going to buy at West End. The other branch seemed disinterested & lacked personality.
Chris Gregg was excellent, personable & very patient with me while deciding what I should do. Chris is an asset to the Company.
Completely satisfied with the service & the staff are so very friendly.
I usually talk to Brendan a member of the Dunne family who is so helpful - he seems to go way beyond what he needs to and you feel so confident and reassured.
No worries at all.
My whole experience of this garage, so far, from sales, after-sales and now servicing has been unusually satisfactory compared to Toyota sales & after-sales. The lack of customer care at Toyota (Slifield Green, Guildford) was one of the main reasons I looked around for a different make of vehicle when it came to buying a new car.
I have to say that I was satisfied with the independent garage I used for servicing but was so pleased with the sales & after-sales service at West End that I thought that I would switch that as well.
I have also recommended West End to a friend.
I just hope that this standard is maintained over the coming years and when my wife's car is in need of a change West End Garage Kia will be the first port of call.
I think this was a total team effort that lead to a great experience overall.