The whole process was easy, relaxed, informative & enjoyable.
Not to mention the vehicle (New Kia Sportage ) is perfect for what I require.
- Because of the excellent service without it being overbearing.
From the first time we went to West End Garage Andy was excellent with us, and then we met Jack who was also very helpful, between them they made the purchase a very enjoyable experience.
Would definitely recommend Andy for sales and Jack for taking me on test drive and explaining everything about the car when we came to collect both are excellent at their jobs and seem to really enjoy what they are doing!
THANK YOU for the advice as well as the support and donation.
( + all at West End Bowls Club)
Very professional and friendly service. Excellent range of vehicles. Love the 7 year warranty.
To all the staff at West End Garage,
You're All BRILLIANT! Can't THANK YOU Enough.
I would like to thank all the staff at West End Garage for their kindness and support they have shown me over the past few months due to my health problems.
I would particularly like to thank Andy Simpson, Andy Mac and Serge for taking my Sportage back and helping me with the purchase of an older Ceed estate which is much appreciated.
There is a nice friendly atmosphere, approach and outstanding service which I have been given which is rare today as most dealers take your money and not show any support.
I hopefully look forward to doing future business with you.
100% - Service was quick & efficient
I have already recommended West End Garage to friends.
Dear Mr ' Mac '
Just a short note to thank you so much for the way I was dealt with, on arriving at West End Garage to collect my 'new' Nissan Qashqai.
The service was superb. I can't fault a single thing. Not that I would. I was greeted as an old friend, and treated like a special guest.
Everything had been completed by Serge (The Ultimate Salesman). All I had to do was sign one form. The car itself had been fully serviced & tested. An even bigger bonus was that it had been taxed for a year. Another nice touch , was the trouble had been taken to acquire Qashqai foot mats.
One thing for sure was, no doubt you yourself had been keeping an eye on events of the sale.
For that Mac I can't thank you enough. Thank you once again for all you have done for me.
It was really very much appreciated.
Take good care, and I look forward to seeing you again in the future.
Just collected my new car.
Jason Wood was fantastic at answering all my queries.
One of the best customer experiences of all time!
Thank you Jason
Friendly staff - Adequate customer parking - Bright airy showroom - Had a test drive without having to book one !
I have just
returned from picking up my new Sportage and would like, through yourself, to
pass on my thanks to Chris Gregg.
Right from the
initial introduction through the whole sales phase, test drive etc
Chris was incredibly patient, courteous & engaging. He was at no
point 'pushy' or 'patronising', faults I have encountered in the past when
buying cars (not from you garage I may add). He really did go the
extra mile to secure the purchase of the car by arranging the finance, which I
am extremely grateful for. He has made the whole process an absolute joy and I
am one extremely happy customer, not only with my car but with the whole
experience from start to finish. I will certainly have no hesitation in
recommending your dealership, in fact one of my neighbours is also a new
customer of yours!
I would also
like to thank Jack Watkins, who was an absolute delight. As the first
point of contact when entering the showroom, he is incredibly polite and
professional. He was extremely knowledgeable and patient when showing me round
my new car and even took the trouble in setting up my phone etc, which I
thought was a lovely touch.
Both Chris and
Jack are assets to your dealership.