I would recommend West End Garage Kia because I was dealt with efficiency and with courtesy and kindness.
Thank you for your email. I would like to say how pleased I am with the service you provide. Your team are very courteous and professional and I always come away from the garage thinking how nice it must be to work there. Everything always looks so organised and tidy.
Thank you very much.
Mrs Sharon Elliott
Sent from my iPad
100 % Service was No Hassle, Polite Staff who kept me informed all the way through.
Subject: Happy Christmas - for attn. of Andrew MacDonald
Thank you for looking at the issue of the front parking sensors last week. Still seems an odd system to me, but guess we’ll just have to live with it!!
However, we both wanted to say “thank you” to you and the sales team for the superb service we have received yet again from West End Garage. It makes it a pleasure to buy a new car from you.
We hope you and your team have a very happy Christmas and a peaceful New Year.
Sue and Alan Burchett
Service reception staff are courteous, friendly and efficient.
My car was fully serviced and cleaned in the timeframe specified, which included 2 Kia recall items being attended to while in for routine annual service.
I'm very happy with the overall level of service provided, as I always have been with West End Garage.
To Whom it may concern,
The week before last I had taken two days off in order to buy a second hand suv to accommodate my growing family. I had already visited other dealerships and test drove numerous makes and models of car and had encountered many different types of Salesperson.
On the 28th of November I walked into your show room without an appointment in order to view the range of second hand Kia Sportage 's parked on the forecourt. I was introduced to Matt Gatton who took me on two test drives. I found Matt to be polite and courteous. He had a very relaxed and confident manner in car, which made for a refreshing change. He had quite a good knowledge of the bits of kit and the relevant spec on the vehicles we drove. He was not at all pushy and allowed me to test drive the vehicles how I wanted to drive them. At the point of the sale I again found him to be polite and above all professional.
The following Monday I picked up the car and was introduced to Chris, who was great with facilitating a smooth purchase, especially when met with my grumpy 2 year old tired daughter. He even helped fix the car seat.
Before walking into your garage I had already decided that i was going to purchase a kia sportage at some point. I was not particularly concerned on the colour just that it met certain criterias with regards to milage and warranty.
I found your sales team to be relaxed and friendly. Matt was superb. I had encountered many different types of salesperson up until that point and had not particularly liked any of them (probably a reflection on me) or found them to be good at knowing the vehicles they were selling.
We are very happy with our our Kia Sportage. I would like you to pass on my thanks to both Matt and Chris for assisting me with the purchase. I could not recommend them both enough.
Kind regards and Happy Christmas.
Just purchased our second car with WEST END GARAGE. Always a pleasure.
Very polite team & incredibly helpful, very friendly with no pressure on you at all - full marks to all the team there.
West End Garage have just had my Kia Rio and the service was quick & efficient.
Service, Health check & cleaned - couldn't ask for better! 10 out of 10.
This is an excellent vehicle which suits my needs.
The whole Service Team cannot be praised enough.
Excellent service alll through. Totally satisfied
Fantastic staff & experience!
Staff were very knowledgeable, competent and helpful. The whole experience was 1st class!