Fantastic staff & experience!
Staff were very knowledgeable, competent and helpful. The whole experience was 1st class!
Just wanted to give some feedback on a Kia dealership. My wife & I have used West End Garage for servicing etc for several years now.We consider them to be outstanding in every respect. They are extremely reliable & have real integrity.
I hope that the dealership & their front line staff , mechanics etc get the full praise that they richly deserve. Word of mouth and reputation go along way.
Friends of ours have also purchased new cars from West End Garage on the basis of our recommendation, and they are just as satisfied with their purchase and subsequent customer service.
West End Garage are a shining Star amongst your dealerships.
To Damian & all the team at West End Garage
Thank you so much for helping to sort out our New Kia Sportage. It's a LOVELY DRIVE. The girls love it too.
We will be back to see you again.
Selina & Malachy
I would happily recommend Will & the team at West End Garage Kia as I found the whole experience easy & stress free due to very helpful and knowledgeable staff.
I am confident that new customers would enjoy a good welcome and a similar level of service to that which I enjoy.
Smart showroom, good parking, great range of cars and, of course, friendly, professional staff who know what they are talking about!
I bought my first Sorento from West End Garage three years ago and was very impressed by the KIA range, the Showroom, ease of parking and, most especially, the attitude of the sales team. Friendly, welcoming, pleased to see me, keen to do business, but not 'pushy' or 'over zealous'. Significantly they are all great ambassadors for KIA and West End Garage. And, of course, the car itself was fantastic. Great to have the 7 Year Warranty, but I never needed to call on it!
Three years on and the situation is every bit as good - the thoroughly enjoyable experience of buying my second Sorento and I'm absolutely delighted with it. From the day I placed the order I was regularly updated on progress and collection took place on the expected date. Superbly presented in every respect, with all the planned extras fitted.
It really does represent a great team effort at West End Garage, with particular thanks to the guys who clean and valet the vehicles.
Serge Kergoat was the Sales Executive who dealt with my original enquiry and, in my opinion, we got on really well. We consistently found ourselves 'on the same wavelength' which results in a good dialogue. The Sales Manager was also fully aware of the deal and I was, in summary, very well-pleased by the way that I was treated.
An outstanding blend of friendly, professional service.
A quick Thank You for all your help with purchasing our lovely New Kia.
Your gentle reminders were much appreciated - no big sell which suited us perfectly.
Everything you did for us was gratefully received - & your pub tip was super.
Lizzey & Marc
Chris looked after us this time, he is friendly and welcoming - & my New Sporty Picanto GT Line is superb.
I will always recommend West End Garage Kia because they make you feel valued & nothing is too much trouble.
Excellent Service from all involved.
100 % - Highly recommend West End Garage.
Our family have had many cars from West End.
They have always been very efficient & helpful with the changeover.
Thanks for ALL your help and advice.
Love my new wheels.
See you soon
Subject: RE: West
End Garage - follow up
I think I carried out a survey
recently…..although I generally don’t! Other than when I feel service has
I think we’re on around our 5th
Hardie family Kia currently (although both my Sportage have been leased) not only because the product is good, but also because Kia
West End ALWAYS delivers exceptional customer care across the board and I think
you should all be very proud of that!
Exceptional customer care is
sadly so thin on the ground and seemingly hard to achieve in so much of the
service industry nowadays!
I could so easily use the new
Chiswick Kia just a few mins from work……..but wouldn’t dream of it!
A very well done to all of you
and thank you